All shipments are made using Canada Post. The available levels of service are listed as options and you choose the option that best suits you.
Refunds for lost or damaged shipments are only available if the shipping method chosen says Tracked.
To save on shipping within Canada, consider ordering the Artisan Loose Tea Pouches, as they are shipped in one or more envelopes using Lettermail™. Lettermail™ is not tracked in Canada.
Sorry! Lettermail™ is not available outside of Canada.
Choose accordingly. Thank you for your business.